Water Park Guest Services

Department/Division: Parks and Recreation Department

Job Type: Seasonal Part Time

Pay: $15.00 Per Hour

Position Summary

Under the administrative direction of the Pool Manager and the Parks Director, performs the work related to the operation of clean and safe quality concession service; sells refreshments and food at the water park, assists guests with lockers, sells tickets at the front gate, is responsible for the cash drawer, and performs similar activities.

Essential Duties and Responsibilities

• Meets and greets the general public with a positive demeanor and attitude
• Takes food and beverage orders
• Totals and accepts payment for concessions
• Informs the Parks Director of the demand and the public’s tastes in food and beverages
• Prepares food products such as popcorn, hot dogs, nachos, fountain drinks, or other similar items
• Inventories supplies on hand at the beginning and end of the day or other designated period
• Tabulates receipts
• Restocks concession areas
• Reports violations of the rules and ordinances of the park to the proper authorities
• Checks that concession equipment is clean and in safe working order
• Communicates openly and effectively with Parks Director, other City staff, participants, and the general public
• Keeps the areas used clean and orderly
• Secures facilities
• Other assigned and related duties to ensure a successful concession service
• Takes tickets at the gate
• Takes orders, tabulates, and enters ticket information into software
• Assists other aquatic staff members as needed
• Collects and submits daily receipts
• Promotes the use of the pool facility
• Securing recreational facilities
• Keeps the pool facility clean and orderly
• Other assigned and related duties to assure a successful pool operation

Qualifications

Education

• Working knowledge of first aid procedures common in swimming pool operations
• Ability to pass basic reading, writing, and mathematics exams

Required Skills

• Skilled in understanding and responding to participants' needs
• Ability to discipline, lead, and interact with young children in a positive manner
• Ability to courteously and effectively deal with the general public
• Requires the ability to organize duties and produce results in a timely manner.
• Requires excellent communication skills, written and verbal
• Skilled in administering First Aid and CPR
• Ability to act quickly and calmly in emergency situations making proper judgments as to the correct course of action

Work Schedule

Hours vary per day and week, Monday through Sunday. Requires evening work and/or weekend hours

Physical Requirements

• Must be at least 15 years of age. 15-year-olds must submit a valid work permit.
• Ability to lift 50 pounds using proper body mechanics
• Ability to keep focused attention on tasks, which may be routine or repetitive, without losing concentration or becoming distracted by external activities
• Ability to stand, sit, reach, grasp, lift/carry, walk, climb, kneel, squat/bend, and push/pull
• Use written sources of information, e.g., read reports, procedural documentation, reference materials
• Perform detailed work requiring visual acuity, e.g., repair electronic equipment

Additional Information

FLSA Classification 

Non-Exempt

Pay Schedule

Biweekly (every other Friday)