Community Resources

Mt. Vernon offers a variety of services and resources to help residents stay informed, connected, and supported. Below you’ll find helpful information about transportation, public safety, community services, and other commonly used local resources.

Utilities & City Services

Water & Sewer Services

Start or manage water service, view utility billing information, and access water and sewer service resources.

Garbage, Recycling & Yard Waste

Find information about garbage collection, recycling, yard waste pickup, and collection schedules.

Building Permits & Inspections

Access permit information for construction projects, renovations, fences, sheds, and other property improvements.

Electrical Aggregation

The City of Mt. Vernon participates in an electric aggregation program for eligible residents. Visit the Electrical Aggregation page for current supplier information, rates, program details, and frequently asked questions.

Transportation & Travel

Transportation Services

Find information about local public transportation, bus service, regional rail access, airport services, vehicle rentals, and taxi services available in and around Mt. Vernon.

Community Safety & Support

Public Safety

Access important public safety information, including emergency alerts, severe weather preparedness, police and fire services, and other community safety resources.

Senior Services

Jefferson County offers helpful programs for older adults, from money management to health care resources.

Helpful Information

Solicitation Information

Door-to-door solicitors operating within the city must follow local regulations and carry a valid City-issued permit. Residents should never share utility account information with anyone claiming to represent the city.

• Solicitors must carry a City-issued permit and show it upon request
• “No Soliciting” signs must be respected
• Soliciting is only allowed between 9:00 a.m. and 6:00 p.m., Monday through Saturday
• Soliciting is prohibited on Sundays and state holidays
• Report violations or suspicious activity to the Mt. Vernon Police Department at 618-242-2727
• The City cannot deny solicitation permits without legal cause, but resident complaints and ordinance violations may impact future permits

Stay Connected

Stay informed with city news, community updates, emergency notifications, and local events through the City of Mt. Vernon’s communication channels and mobile app.

My Mt. Vernon Mobile App

Download the free My Mt. Vernon mobile app to receive notifications, report issues, and quickly access city services. Available on the Apple App Store and Google Play.

• Apple App Store
• Google Play

Follow the City Online

Stay connected with city news, public safety updates, parks programs, events, and community announcements through the City’s official social media pages.

• City of Mt. Vernon Facebook
• Mt. Vernon Police Department Facebook
• Mt. Vernon Fire Department Facebook
• Mt. Vernon Parks Facebook
• Mt. Vernon Tourism Facebook