Report a Problem

Please do not use this form to report emergency issues or conditions requiring immediate response.
If you have a fire or medical emergency, please call 911 immediately.

If this is a water or sewer emergency, call (618) 242-6853.
After hours and on weekends, please call (618) 242-2131.

How to Use This Form

You can use this form to:

• Report a problem
• Make a complaint
• Give a compliment

Please tell us the street name, street number, and as much detail as you can. This helps us find the problem and fix it faster.

Note: This notification system is monitored only during regular business hours.