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Boil Water Orders

Boil water orders are issued when an event has occurred that could possibly compromise the quality of the water. A boil water order does not mean that the water has been compromised, but the possibility exists.

Boil Water Orders




ALL of E. Meadows Drive, ALL of N. Meadows Drive, ALL of E. Grant Meadows, 14504 N. Old Union Road, and N. Centralia Lane & Centralia Road from Turner Drive to E. Meadows Drive



ALL of Blueberry Hill



1000 & 1100 Blocks of Lamar



1000 & 1100 Blocks of S. 21st Street



1700 & 1800 Blocks of Warren Ave.; ALL of N. Highland East; ALL of N. Highland Dr. & 1208 Wilshire Dr.



333 Potomac Blvd - Rend Lake Marketplace-All of the North Building, 400 and 410 Potomac



700 Block of S. 24th Street



300 & 400 Blocks of Bell and 1220 Welkins



700 Block of S. 29th Street



1811, 1815 & 1819 Warren Ave, 1208 Wilshire, and ALL of N Highland Dr.



1500 Main Street and 1412 Harrison



3100 & 3200 Blocks of Lime and #65 & #69 Cherry



1000 & 1100 Blocks of Conger Avenue



5001 South 11th Street



100 Block N 9th Street



21 thru 41 SW Crescent and the 100 Block of S 33rd Street



3100 Blackberry Street, 2800 & 2900 Apple Street



All of the 300 Block of S. 11th St., 401 S. 10th, 1112 Casey, and 1107 Jordan



1112 Casey, 401 S 10th, and the 400 block of S 21st lifted 12/13/2023

300 block of S. 11th St. and 1107 Jordan Lifted 12/12/2023

11782 N Highway 142 12/2/2023 12/6/2023
1500, 1600 & 1700 Blocks of S. 13th St 12/1/2023 12/6/2023
11782 N Highway 142 11/29/2023 11/30/2023
ALL of the 3100 and 3200 Blocks of Jamison Blvd 11/27/2023 11/29/2023
100 Block of East Castleton; 500 Block of 1st Street; and the 100 and 200 Blocks of Castleton 11/20/2023 11/21/2023
3113 and 3205 Broadway 10/10/2023 10/12/2023
ALL of Elm Circle 10/6/2023 10/10/2023

To view older boil water orders, please visit the Boil Water Order Archival Document.

Frequently Asked Questions

What does a boil order mean?

It means the water that comes out of the tap has or could have germs that can make you sick. This could be due to equipment failure, broken/leaking pipes, or low water pressure in the water system.

I have already drank the water. Will I get sick?

Most people who happen to drink this water will not get sick. If you do get sick, the symptoms are similar to food poisoning: nausea, diarrhea, cramps, and possibly a mild fever. If you are concerned about your health or the health of a family member, contact your healthcare provider.

How long will the boil order last?

The boil order will remain in effect until laboratory sampling confirms that the water quality has not been affected.

How do I boil water?

Fill a pot with water and bring it to a rolling boil for at least one minute before being used.

Can I wash my hands with this water?

In many situations, you can use tap water and soap to wash your hands. Follow the guidance of your local public health officials or emergency managers. Be sure to scrub your hands with soap and water (warm or cold) for 20 seconds and rinse them well under running water. It is important to dry your hands completely with a towel or by letting them air dry.

Can I use my coffee maker, ice machine, or water/soda dispenser?

Do not use water from any appliance connected to your water lines. This includes the water and ice dispensers in your refrigerator/freezer. Most kitchen and household water filters typically do not remove or kill all bacteria or viruses. Use bottled or boiled water to make coffee, tea, lemonade, and ice.

Can I wash fruits, vegetables, and food preparation surfaces with my water?

No. Wash fruits, vegetables, and food preparation surfaces with bottled or boiled water. Use bottled or boiled water that has cooled to cook food.

What should I do about feeding my baby?

Use powdered or concentrated baby formula with bottled or boiled water. Wash and sterilize bottles and nipples before use in bottled or boiled water. If you are breastfeeding, you can clean the breast area with soap and bottled or boiled water that has cooled prior to feeding.

Can I wash my dishes with tap water?

Household dishwashers are generally safe to use. If possible, set your dishwasher so it is using a hot water cycle or sanitizing cycle. To wash dishes by hand, wash and rinse the dishes as you normally would using hot water.  In a separate basin soak the rinsed dishes in a mixture of one teaspoon of unscented liquid bleach for each gallon of water. Let the dishes soak for at least one minute and air dry completely before using them again.

Can I wash my clothes in the water?

Yes, it is safe to do laundry as usual.

Can I take a shower or bath in this water?

Yes, it is safe to shower or bathe but be careful not to swallow any water. Instruct children not to put the water in their mouths when they are bathing. Extra precautions should be taken when bathing infants. Use bottled water or boiled water that has cooled before use.

Can my pets drink the water?

Pets can get sick from the same contaminants as people. It is a good idea to give them bottled or boiled water that has been cooled. Contact you local pet store or vet for more information.

Is it safe to water my garden or house plants?

Yes, you can use tap water for household plants and gardens.


Contact Information

Public Works Office
1201 Casey Avenue
Mount Vernon IL 62864

Phone: (618) 242 - 6853
Fax: (618) 242 - 6861

Office Hours
Monday - Friday
7 a.m. - 3 p.m.

After Hours/Emergency
Call: (618) 242 - 2131

Matt Fauss
Public Works Director

Jonathan Younger
Assistant Public Works Director

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